Jack of all trades

In praise of generalisation and cross-business skills

BUSINESS PRACTICES

John Dabill

12/9/20241 min read

"๐‰๐š๐œ๐ค ๐จ๐Ÿ ๐š๐ฅ๐ฅ ๐ญ๐ซ๐š๐๐ž๐ฌ ๐ฆ๐š๐ฌ๐ญ๐ž๐ซ ๐จ๐Ÿ ๐ง๐จ๐ง๐ž,....

โ€ฆthough oftentimes better than master of one. Yes, that is the full and original quote.

Originally meant as a compliment for those with broad knowledge, the phrase has evolved into a critique, implying a lack of depth in any single area.

I see this shift in perception being mirrored in how some businesses prioritize hiring. Many now favour specialists with deep expertise in a single field, sometimes overlooking the value of those with diverse, transferable skills.

I recall being asked by a former colleague, who had worked for me some years earlier โ€œHow did you move from product management into supply chain?โ€

While my answer at the time was less eloquent, it comes down to one thing: ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐ž๐ซ๐ซ๐š๐›๐ฅ๐ž ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ

When you work in any field for a significant period, you donโ€™t just gain expertise in a specific areaโ€”you also develop critical skills like leadership, negotiation, and strategic thinking. These are the skills that transcend industries and functions.

Organizations, particularly startups or those undergoing significant change, need more than just โ€œmasters of one.โ€ They need individuals who understand the challenges across departmentsโ€”whether itโ€™s product, supply chain, or salesโ€”and can help operationalize the business to minimize friction and drive results.

To be clear, specialists are invaluable. Their deep knowledge drives innovation and excellence. But businesses thrive when complemented by those with cross-functional experienceโ€”the โ€œJack of all tradesโ€ who can adapt to the evolving needs of the organization.

In my experience, itโ€™s this balance that creates resilience and long-term success.
Whatโ€™s your take? How does your organization value breadth versus depth of experience?